FAQs

Frequently Asked Questions

Q: Do you offer Cash on Delivery (COD)?
A: Yes! We offer COD on all GlowNest PH products nationwide.

Q: How long does delivery take?
A: Orders are shipped within 1–3 business days. Delivery usually takes 3–7 days depending on your location.

Q: Can I cancel my order?
A: You may cancel within 12 hours by messaging our team. COD refusals without reason may be blacklisted.

Q: Are the products available on-hand?
A: Yes! All listed items are available and ready to ship unless marked otherwise.Q: Where

Q: Where can I find my tracking number?
A: Once your order has been processed and handed over to our courier (e.g., J&T Express), you will receive an email or SMS notification containing your tracking number.
Please allow 1–2 business days for this information to appear after placing your order. If you didn’t receive it, kindly check your spam folder or contact us at hello@glownestph.com with your order number.

Q: How do I contact you?
A: Please email hello@glownestph.com or visit our Contact Us page.